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The Journey to the Interface: How Public Service Design Can Connect Users to Reform

by Sophia Parker,Joe Heapy

ISBN 13: 9781841801643

Format: Paperback (117 pages)
Publisher: Demos
Published: 26 Jul 2006

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Customer-Driven Transformation: How Being Design-led Helps Companies Get the Right Services to Market

by Joe Heapy,Oliver King,James Samperi

ISBN 13: 9780749483012

Format: Paperback (216 pages)
Publisher: Kogan Page
Published: 03 Jul 2018

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